Choosing a Plastic Surgeon
How to Avoid the Cosmetic Cowboys? Committing to cosmetic surgery is a serious undertaking and certainly shouldn’t be rushed into, however there are a large number of clinics engaging in unethical marketing techniques.
According to research presented at the Annual Scientific Meeting of the British Association of Aesthetic Plastic Surgeons (BAAPS), patients are being sold to by salespeople and rushed into making a decision.
Medical students Sohaib Rufai and Chris Davis conducted a study of the top 50 providers of cosmetic surgery (as listed by Google) and found:
14% of consultations do not take place with the operating surgeon but with a sales consultant instead. Only three in five practices stipulated the recommended two-week cooling-off period. 52% offered promotional deals – 27% of which were time-limited.
The research found non-compliant providers, going against industry guidelines, were typically chain companies rather than independent individuals or small group practices.
It found that with cosmetic procedures in general, patients were not being given enough information about the risks and were rushed into making decisions.
“The Review Committee was concerned about reports of patients being offered discounts for surgery if they sign a binding contract at the end of the first consultation,” stated the report.
“There were similar concerns following reports of enticements using ‘last minute’ and ‘late space’ deals whereby the patient was offered a discount to fill a ‘free slot’ a matter of days after the initial consultation.
“A patient cannot give informed consent if they are not provided with time to reflect. It is not acceptable that patients are encouraged to commit to such a significant decision without the opportunity for careful consideration.”
The review made a number of recommendations, including banning time-limited and package deals and financial inducements.
For surgical procedures, it proposed the introduction of a two-week cooling off period before surgery, as well as two-stage process of written consent.
However, the new research by Rufai and Davis found that not one provider stipulated compliance with two stages of signed consent.
“Government recommendations emerging from the recent Keogh review continue to be shamelessly flouted by the industry,” says BAAPS. “Whilst there have been some improvements in cosmetic surgery marketing in the last two years, the guidelines determined by the Keogh review continue to be pointedly ignored, mostly by the larger commercial chains.”