Prestigious ISO certification for Quality Management awarded after rigorous auditing. Quality service is at the heart of what we do here at Ocean Clinic. Therefore, we are proud to announce that after a year of implementation and auditing our clinic has been certified by the International Standards Organisation (ISO).
Ocean Clinic Marbella is the only independent Plastic and Aesthetic Surgery Clinic on the Costa del Sol to achieve the (ISO) 9001:2008 certification for Quality Management Systems. To attain this prestigious certification we had to demonstrate our commitment to eight quality management principals:
According to the ISO, the principals set out by the Quality Management standard form the basis for “operational excellence”. Says Dr Kai Kaye, Medical Director at Ocean Clinic: “We are delighted to have achieved this certification. It follows rigorous assessment by the Standards Organisation and is testament to our ability to consistently meet and exceed our customers’ expectations. “We are continually looking to improve our service and having effective processes and systems in place helps us to achieve this. We will continue to be audited and re-certified over the next three years.”