#YoMeQuedoEnCasa: Vanessa García, Patient Manager

#YoMeQuedoEnCasa: Vanessa García, Patient Manager Marbella Madrid Ocean Clinic

Ocean Clinic is closed during Spain´s state of alarm but our team is still keeping busy. The #YoMeQuedoEnCasa blog series looks at what they´re up to.

What is your role at Ocean Clinic?

I am the patient manager of the clinic. I do all the administration, reception and accountancy.

What are you doing with your time while Ocean Clinic is closed?

I combine taking care of my three-year-old daughter and working from home. Because I can do my job by computer and phone, I’m able to keep the clinic running. I’m still arranging consultations via Zoom and Skype, liaising with post-operative patients and booking in future surgeries.

How are you staying in touch with the industry and your peers during this time?

As I do with my family and friends, I stay in contact with the rest of the staff by video chats. How wonderful is the internet age!

How are you staying motivated?

I’ve been helping my partner to create protective face visors for people who are fighting against this virus. He uses a 3D printer to make the supports and then adds a plexiglass screen. It takes four hours to make two masks.

Dr Paprottka and two nurses who used to work at Ocean Clinic have purchased materials to help with the idea. We have made masks for the OC team and for other people working in the emergency services. I have a lot of friends and family who work as nurses, doctors, police, etc. and so this is our little contribution.

Do you think the coronavirus crisis will have any long term impact on your role or field of specialism?

In the short term, there will be an impact. We will see fewer patients due to the economy and we’ll also have to limit the number of patients we can see due to the new safety protocols. It will take a while for things to get back to normal but I don’t think there will be a long-term impact on my role.

What are you looking forwards to when you return to work?

I want to have my busy days with lots of patients to take care of and help - like we used to do before. I’m sure it won’t be long now.